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Topic starter
new out of the box 6000xp came with:
ccaa-00140E
but I can't find that firmware level documented anywhere.
so, I thought I would update the firmware, but when I try to update it via the 'eg4 monitoring web app' by clicking on the '?' I see this:
No updates
Has anyone encountered this firmware level and been able to update it?
I opened a problem with eg4 tech support, but am waiting on a response.
Posted : May 8, 2026 3:06 am
Topic starter
SOLVED.
Today EG4 Tech Support 'remotely' upgraded the firmware to a current and recognizable level.
Posted : May 8, 2026 9:10 pm
