Notifications
Clear all
Topic starter
November 7, 2024 6:26 pm
Is there a way to reset data in the EG4 monitor app or web version? I want to reset the feed-in energy data, but can't figure out how. I accidentally briefly reversed a CT during the install, and it shows a lot of incorrect "feed-in" data. Thanks.
November 7, 2024 8:03 pm
If you could send me a DM of the serial number for the inverter, I can see what we can do.
February 22, 2025 6:49 pm
I have the same question. Was this ever resolved?
February 24, 2025 9:00 pm
@headybr
If you provide your inverter's serial number, we can reset it for you.
July 15, 2025 4:24 pm
@eg4eric can you clear out my data please, I just completed my solar and grid sellback and would like to clear out all of the usage data from the past prior to going fully live.
SN: 4254670015
July 15, 2025 5:19 pm
@gcheek
Yes, I will need to get with my manager for this, but we can definitely take care of that for you.
