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Solar Heat pump no longer working correctly following Network changes. Sig Solar and E

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Topic starter
(@wraytex)
New Member
Joined: 5 days ago

24K hybrid was working perfect. Added fiber to home and new mesh system. I needed assistance getting the thing on the new network. so I called Signature solar and they had me delete the AC from the app then rediscover. That was successful, but ever since the unit is overshooting temperature set points and indicating much more current usage than previous. I'm saying in heat mode it will keep on heating and the same for cooling. Sig solar had no solution for me and told me to contact EG4 when i called them back on this issue. EG4 responded to my support form request by telling me to get in touch with Signature Solar. System is still on line supply, no panels yet. Attached photo shows over cooling situation. 75° set point and the unit still drawing considerable current where it previously would only draw 59 watts or so.  Unit bought and installed last August.

IMG 3638

 

2 Replies
Eric
Posts: 151
 Eric
(@eric)
Estimable Member
Joined: 5 months ago

I apologize for all the confusion and inconvenience. This is known to happen when you are running the mode on auto.

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