3 EG4 18kPV Hybrid Inverters wired in parallel
4 EG4 POWERPRO 14.3kWH WALLMOUNT BATTERIES 280Ah
Generac 7259 18kW Standby Generator Propane Natural Gas 1 Phase 240V
I've been sending emails and leaving messages to EG4 tech support for the past week and no one is responding. Hopefully someone can shed some light on this issue.
The propane generator works fine.
The generator is connected to the main inverter of my off-grid system. All electrical connections were followed in the manual by an electrician
who installs solar power systems, not EG4 though.
After putting the generator in Auto mode and turning the Main Breaker On, all 3 inverters have the fault "Para Gen unAccord”
and power to the home stopped.
I disconnected the generator from the inverter.
I'm assuming it's a software issue? Not sure what to do at this point.
