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Question Start Quick Charge - not operating with Weekly Schedule?

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Posts: 66
Topic starter
(@powerup)
Trusted Member
Joined: 1 year ago

I have a 12Kpv with 2 14.3 indoor batteries. When I attempted to "Start Quick Charge" from the Web Monitor page (or the app) it doesn't do anything. I think this might conflict with the weekly scheduling I set??

Is there a conflict? I had no difficulty changing the time on the weekly setting (but of course that is not available yet on the app) and causing the charge to start.

If the "Start Quick Charge" is disabled with weekly setting enabled shouldn't the buttonon be disengaged?

 


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EG4 Eric
Posts: 1073
Admin
(@eg4eric)
EG4 Online Support
Joined: 1 year ago

Thank you for bringing this to our attention. We will be looking into this to determine if there's a conflict between the quick charge function and the weekly scheduling.


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Posts: 14
(@cptmorgemaker)
Eminent Member
Joined: 3 months ago

Did we give up on a fix  for this as I still have this issue as well


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EG4 Eric
Admin
(@eg4eric)
Joined: 1 year ago

EG4 Online Support
Posts: 1073

@cptmorgemaker 
We just tested this and it is working perfectly. If you are having issues, it could be happening only with certain settings set. Can you please share your inverter's serial number so we can replicate the settings and test it?


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Posts: 14
(@cptmorgemaker)
Eminent Member
Joined: 3 months ago

Master unit 44700E0278

  1. My slave unit 52601N0070 continues flashing its green normal light during operation but yet no alarms are pending or showing anything. I sent an email but never got a response

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EG4 Eric
Admin
(@eg4eric)
Joined: 1 year ago

EG4 Online Support
Posts: 1073

@cptmorgemaker 
So, when you use quick charge while you have Weekly settings configured, does it work?


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Posts: 14
(@cptmorgemaker)
Eminent Member
Joined: 3 months ago

I just tried it. My battery's finished the sellback for the day so they are at 19%. I hit the start quick charge. Gave it a minute. It processed and then redid to where it says stop quick charge and didn't do anything. 


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