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Question Voltages displayed on the EG4 app?

 
Inverters
Last Post by EG4 Eric 1 month ago
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Posts: 40
 wardo5757
Topic starter
July 9, 2025 6:12 pm
(@wardo5757)
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Joined: 6 months ago
In the eg4 monitor app for iOS there are two voltages shown on the grid side, both are around 240v, why are there 2 voltages?

IMG 0854
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EG4 Eric
Posts: 542
 EG4 Eric
July 9, 2025 8:20 pm
(@eg4eric)
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Joined: 10 months ago

Do you know which version of the app you're using? You can find it at the very bottom of the login screen.

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 wardo5757
(@wardo5757)
Joined: 6 months ago

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Posts: 40
July 9, 2025 9:35 pm
Reply toEG4 EricEG4 Eric

@eg4eric version 1.5.3

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EG4 Eric
 EG4 Eric
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Joined: 10 months ago

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EG4 Eric - Facebook
July 10, 2025 6:43 pm
Reply towardo5757
EG4 Eric

@wardo5757 
Thank you, I don't think I have seen this before. I'll go ahead and report this bug. 

Is this happening every time you open the app?

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 wardo5757
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July 10, 2025 6:45 pm
(@wardo5757)
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 it every time but often.   

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EG4 Eric
 EG4 Eric
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EG4 Eric - Facebook
July 10, 2025 6:53 pm
Reply towardo5757

@wardo5757
Thank you!

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 wardo5757
Topic starter
July 12, 2025 4:26 pm
(@wardo5757)
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It appears to only do the separate voltages when I have both inverters running in parallel ( I have a Denali EV and a 19kw charger, when not charging my truck I turn one inverter off). Is it the voltage in for each inverter? Why would the voyages be different?

IMG 0862

 here's another screenshot from this morning, both inverters on and different grid voltages and HZ. Doesn't make sense. 

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EG4 Eric
Posts: 542
 EG4 Eric
July 14, 2025 9:43 pm
(@eg4eric)
Honorable Member
Joined: 10 months ago

Thank you for sharing that!
It appears to be a small bug. I'm not exactly sure what the other voltage represents. It seems like it could be each inverter's grid voltage, but I can't confirm that.

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