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Question Voltages displayed on the EG4 app?

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Posts: 40
Topic starter
(@wardo5757)
Eminent Member
Joined: 5 months ago
In the eg4 monitor app for iOS there are two voltages shown on the grid side, both are around 240v, why are there 2 voltages?

IMG 0854
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EG4 Eric
Posts: 517
(@eg4eric)
Honorable Member
Joined: 9 months ago

Do you know which version of the app you're using? You can find it at the very bottom of the login screen.

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(@wardo5757)
Joined: 5 months ago

Eminent Member
Posts: 40

@eg4eric version 1.5.3

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EG4 Eric
(@eg4eric)
Joined: 9 months ago

Honorable Member
Posts: 517

@wardo5757 
Thank you, I don't think I have seen this before. I'll go ahead and report this bug. 

Is this happening every time you open the app?

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Posts: 40
Topic starter
(@wardo5757)
Eminent Member
Joined: 5 months ago

 it every time but often.   

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EG4 Eric
(@eg4eric)
Joined: 9 months ago

Honorable Member
Posts: 517

@wardo5757
Thank you!

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Posts: 40
Topic starter
(@wardo5757)
Eminent Member
Joined: 5 months ago

It appears to only do the separate voltages when I have both inverters running in parallel ( I have a Denali EV and a 19kw charger, when not charging my truck I turn one inverter off). Is it the voltage in for each inverter? Why would the voyages be different?

IMG 0862

 here's another screenshot from this morning, both inverters on and different grid voltages and HZ. Doesn't make sense. 

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EG4 Eric
Posts: 517
(@eg4eric)
Honorable Member
Joined: 9 months ago

Thank you for sharing that!
It appears to be a small bug. I'm not exactly sure what the other voltage represents. It seems like it could be each inverter's grid voltage, but I can't confirm that.

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