Hello from Canada, same problem here, dongle does not connect to the cloud. Any help possible ?

i Have 4400 watts on 2 inverters and nothing one one

You will need a 240V generator to connect it to the GridBoss.

@eg4eric This is a 4dip unit. 6dip unit, the "cluster master" is one of these. 6dip unit. 6dip unit, these were labeled as L...

@solartom Have you enabled AC Charge? You can enable it and set it to 20% and let me know if the battery starts charging.

As of now, the multipack firmware is the only way to allow all the batteries to communicate with each other. If you'd like, you can post pictures of...

@eg4eric Hi, If we were to make longer wires what type of wire can we use aluminum/copper awg? Also we have some extra wire which came with the b...

@stephenm If you send me a DM with your name, address, number and email, I can provide you with a replacement dongle. This is a Wi-Fi dongle correct?

I see, you have to press the little tiny "read" button that is at the top of the screen every time, instead of there being automatic state memory appl...

It’s best to evenly distribute the arrays across all inverters connected in parallel.

If you provide your inverter's serial number, I can go ahead and get that cleared for you.