@rbeato011 If you can provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If that’s not possible, I can arrange to pro...

@dfwtinker We haven’t received any reports of issues with the monitoring website. I recommend checking your internet connection, ensuring your router ...

@eg4eric Getting a line set shipped is the appropriate action. I did not see a case number. Attaching s/ns. Thank You Eric!

Is there an ongoing issue with the website. It was unavailable to me most of the weekend and was working again this morning. Then about 10am cst it ...

I am having similar problem cloud server not reachable.

I am having this same issues, I installed my GridBoss and Flexboss21, 5 days ago and now the dongle doesn’t connect to the cloud server, noticed insid...

No buzz for me on any of my audio systems. Your sine wave looks good. Sounds like you need a ground lift on your amp, or maybe a conditioner. Some o...

Solved. Tested settings one by one until it started working. My Gridboss Smart Port SOC settings for the SP1 port (port for my AC Coupling system) w...

Solved. Tested settings one by one until it started working. My Gridboss Smart Port SOC settings for the SP1 port (port for my AC Coupling system) w...

I'm interested in what you found with this. Glad you found something that works for you. I've had a gridboss/flexbox system with AC-Coupling (30 Enp...

I deal with this all the time with 3 phase VFD’s and AM radio. A mile away from the VFD the radio has to be shut off. We use line and load reactors to...

@brdfrd good to know. Thanks

I don't know if you solved your issue yet, but I used a generator control module from Atkinson Electronics--model: GSCM-WiFi. They were extremely help...

Reset it for the 10th time and it finally connected, working now.