@eg4eric yes, I have done that.

@eg4eric Here it is S/N:4352670122 Thank you Matt  

Since you have both inverters in parallel, do you know if you changed the Discharge current to 280?

@mattcrumIf you can share the inverter's serial number with me, I can take a look at it for you.

@caesarv I will ask to see if we can get this approved.

Are you getting any error or warning codes on the inverter?Also, is the inverter running the latest firmware?

@fkitzmannI just need a picture of the whole inverter so I can show my manager that it's an 18kPV.

FAAB-2525

The inverters are set to LITHIUM 0 (these are 12000xps, there isnt an option for eg4)The batteries are set to EG4/Lux@eg4eric I checked every battery....

I am having the same issue. I bought this unit through signature solar but have not had much luck getting a response back.

Which firmware is the inverter running on?

@ravasunpower No rush at all! the system will be okay; it's only a warning. If it was causing damage, it would have an error code and possibly be shut...

Which Lithium Brand do you have set on the inverters?Make sure you have 1, as this is the best communication protocol to use with the WallMount batter...