When you are updating the firmware do you have the communication cables disconnected on both batteries?

I'm also interested in the DST issue as my time is also off. What is a bit confusing is if I set this in the mobile app or through the desktop site?

@powerup No worries! Please let me know if I can assist in getting you reconnected with their support team. Eric and I can ensure you get a response!

@signaturesolarjess No thank you Jess. I've been in touch with SignatureSolar. They also do not know why this is happening and have not received an an...

Thanks Eric! @powerup If you'd like to send me your contact information to [email protected], I can get you connected!

@powerup Maybe @signaturesolarjess can help you get connected to the right people. However, we are currently looking into this issue as it is not a co...

Joel. I am in the same boat. I am 100% off-grid and my SOC is unreliable. Right now I have 51.8VDC and the SOC is 18%. I have to run in Lead-Acid ...

I also have an update on the insulation project. The ceiling has had the insulation installed and the first panels installed FPO (for placemen...

So this is what this effort has been all about. Last years trees were a disaster, this year.... ALL GOOD 😀 This is standing just inside...

It's the standard ethernet dongle I purchased from signature solar. I can DM you a list of the ethernet dongle serial numbers or inverter serial num...

Since the 12000XP has a feature published as '100 Amp Pass-Through', does that mean that all of the 100 amps grid can be passed through (out) the load...

Can you share a picture of the dongle?Just to make sure, you are saying every time you update the firmware, this happens.Here is the changelog for the...

EG4_FAAB-2122 2025-06-22 Based on FAAB-2021 1.Add Weekly Setting function. 2.Add the function of Sporadic AC charge power function, it will caus...