Are you referring to using A 120V generator to charge batteries?The 12000XP requires a 240V generator to be connected to the inverter.

@fletch1229 What inverter do you have?Can you please share your inverter's serial number so we can look at what could be causing this issue. We might ...

@ray74 Yes, I was referring to a balancer for the battery cells, but you are correct, Lead acid batteries do not need that. Are you able to share a vi...

@rayborbon You should be able to connect to the dongle locally through dongle connect. You don't need Wi-Fi for that.

@rmurfsterWelcome to the forum! If you have any questions or run into any issues, please feel free to reach out. I’ll be happy to help answer any ques...

@eareyes20 Can you please send me a DM with your contact information Name, Email and Number so we can have one of our team members contact you. Are yo...

@jar349You need to make sure the window is full screen.

@joey Can you share some pictures of how everything is connected? Are you getting any warning or errors?For the inverter to communicate properly with ...

@jep83 I haven't heard anything regarding this yet, but I will see if I can get any information on it.

There are only 2 MPPT's, one in the red and one in the yellow. Each MPPT has 4 inputs so you can parallel strings to bring in more Solar power without...

@ray74 Do you have a balancer for the Lead Acid batteries?

@supered9000 That's correct and I'm glad you were able to figure that out! We rarely have that issue where the cables get wired wrong, but it does hap...

@fsbma1 When you apply a 57V charging voltage at ≤140A. This will ensure a safe power threshold for the battery to reach the Cell Overvoltage Alarm at...

@solar1solo I’m glad we were able to get in contact and start the process for replacing your inverter. Please don’t hesitate to reach out if you encou...

@subguy There is no way to schedule it as of now, you would have to do it manually.