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@fkitzmann That could be possible!I went ahead and made the change, and it looks like it's working properly. Let me know if you have any issues.
@fkitzmann I don't, but we are investigating this. Is it a good time to put it on standby?
@fkitzmann I just need to set the inverter on standby and then I need to change the model on my end remotely.
What batteries are you using for your system?
@old76ta If you share your inverter's serial number or station name, I can take a look at the settings and make sure that everything is correct and al...
@senkraymond The Generator should be connected in the GEN ports on the Gridboss.
@david271At this time, the weekly setting can only be adjusted up to 100%. However, you can navigate to the Working Modes page and adjust the Stop AC ...
Most people only charge their batteries to 50%-60% because they use the generator as a backup to charge batteries when grid isn't available, but there...
@g0380Could you please share your inverter’s station name or serial number? I’d like to review some data to help identify what might be causing these ...
@fkitzmann Thank you for that, when is it a good time for us to make the change? We would need to put the inverter on standby to make sure nothing get...