@fsbma1 I recommend charging the batteries to 57V and letting the battery recalibrate to fix the SOC difference. I'm attaching a guide on this. You ca...

@supered9000 Are you 100% sure that the battery is not charging or discharging?

@jiggawatty I was informed late yesterday that there was an issue with the servers. AS of today, everything should be working normally again.

@b0nn3r Thank you for that, I will pass this along to our team. I'm sure you're not the only one with the issue, it's most likely a bug.

@dfwtinker As of now, it's going to stay the same. I haven't heard anything regarding the website but when I do I will definitely let everyone know!

Did this happen yesterday or this morning?

@pahoto7Good morning, Can you please explain what you need assistance with? I'd be happy to assist you.

@enmanuel_vDo you have the inverter connected to the internet through the dongle?That's a good sign, that it hasn't happened again.

@solar1soloI don’t have a direct line; however, you can call our tech support line and speak with any member of the support team and give them the tic...

@solar1solo Understood! I did see the ticket; We have noticed this issue with other customers. We would like to roll back the firmware on the inverter...

You can use external bus bars, or you can use the cables shown below and connect the cables directly to the chargeverter and the battery. EG4 Charg...

If you're not going to have the inverter's next to each other, this should work.

Can you share your inverter's serial number so I can look at the error message and look for what has caused this to happen?Was the code 18 a warning o...

@bobcThis depends on how you have the Gridboss set up. This is an example of how it would operate if you were selling back to grid.