@jlankford The Set record option is not available to end user accounts. You would need an installer account.

Since the 12000XP is an off-grid inverter, the current input limit from the grid cannot be adjusted.

Good afternoon, So, you were able to register the dongle, but you just don't see the network of the dongle?

@t345 You can find the changelog in the EG4 Monitor Website, by going to Maintenance, clicking on the question mark next to the current firmware your ...

Is it charging the batteries from grid?

@ray I can attempt to create a Station name and user account, which will look like this and where the arrows are pointing the station name will show. ...

Can you provide your station name or inverter's serial number so I can look into this for you?

I don't have an answer as of now, but I will mention this request to our team.

You will need to contact your distributor (Seller) to request an RMA for a replacement. You can mention to them that you would like an advanced replac...

Based on the On-Grid EOD SOC setting, the inverter will charge the batteries once they reach the configured SOC, it will charge them and switch back t...

@lemachine2u The temperature is measured inside the indoor unit. Is it normal for the settings to revert back to default when the Mini Split is turned...

What settings do you have configured for the Generator battery charge current; the Charge SOC/Voltage Start and Stop?If you provide me with your inver...

@diver-dave I apologize you didn't get a response, did you still need assistance?

It would require an RMA and have it replaced.

@billmag Understood!Because Ruixu batteries aren’t on the compatibility list for the 6000XP which is the same for the 12000XP, it can be a bit difficu...