@thismainething I will share these too options with our team for future consideration.

@powelljn50 Because your batteries are communicating with the inverter already, there is no need for the communication cable between batteries and cha...

@wade13x Are you having issues with your dongle?

Which EG4 app are you using the new EG4 connect app or the EG4 monitor app?I can definitely pass this along to our team. Do you get the same error whe...

@cshurtz If you run into any other issues, please let me know!

@fkitzmann I can definitely share with the team so we can get this issue resolved. In the meantime, would you like for me to send a replacement dongle...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

@johnaand Understood! I wasn’t able to review any data because your inverter doesn’t appear to be connected to the internet. Based on what you describ...

@fkitzmann Can you please share a video of what you are seeing?You should be able to hold the button for 5 seconds to switch between Wi-Fi and Etherne...

@cnmmike Once the battery reaches the Discharge Cut-off voltage/percentage, the inverter stops actively discharging the battery and goes into standb...