@cfrancisco Can you please share your inverter's serial number?Were you wanting all the data cleared?

@old76ta Try setting the Lithium Type to 1. If it's not working on 1, then we can check the cable and connection between battery and inverter. Lithium...

@fkitzmannCan you post a picture of the inverter? if you can a picture of the whole system, so I can get with my manager on this issue.

I tried setting battery backup on my end, and it worked. Did you still need assistance with this?

@phong-voThis isn’t possible; you would need solar panels for this. You could use batteries through the inverter.

Yes, it would be using only one of them, which ever one you set As of now, there is no way to do this. You will need to change it manually. I will ma...

You can't do monthly, but if you go to Data > Data History, you can export data for 8 days at a time. The option is located on the top right of the...

The reason is because any time there is a setting configured with timing, it will take over according to the time. Although the batteries don't need t...

@old76ta Yes, the screenshots look like they were from a phone. which battery do you have for your system?

Can you share your inverter's serial number or station name with me so I can look into this and look at some data?

The height is 34.1", but I’m not sure exactly how far the legs can extend. I’ll look into it and let you know as soon as I have an answer.

Discharge Current limit is for both Lead acid and SOC. The inverter should already come preset with that setting. It should only be changed if you wan...

@potreroDo you have an external RSD initiator/button?

That simply means the system isn’t allowing you to set that parameter, possibly because the values are too low or too high, or it may be conflicting w...

We recommend wiring them as shown in the image below. While there may be other ways to connect them, this method ensures proper charging and dischargi...