Thank you for bringing this to our attention. We will be looking into this to determine if there's a conflict between the quick charge function and th...

The 6000XP is an off-grid inverter, designed to operate primarily using solar and battery. It will automatically utilize available solar power to char...

Good afternoon,Thank you for your patience. Due to a high volume of incoming calls, we are not able to answer every call immediately; however, we are ...

Those temperatures are normal for the inverters. A high temperature warning will appear at 87°C, and a fault will trigger at 92°C. Since you're well b...

What size is your array and how many batteries are you using for your system?

Another Solution is to expand your battery bank.

I know that third-party apps don’t always provide fully accurate information. However, if you're seeing this directly through the EG4 monitoring websi...

Thank you for your patience. I will go ahead and submit the request again. Please keep in mind that there’s no guarantee it will be approved, as the f...

Awesome! Let me know if anything else comes up or if you have more questions.

Just want to double check and make sure you figured it out.

@mikeenea Are you getting any alarms?Any faults or warnings on the inverters?

@gcheek We went ahead and cleared the data for you.

@gcheek Yes, I will need to get with my manager for this, but we can definitely take care of that for you.

The voltage settings should be configured based on the battery manufacturer's recommendations for your specific batteries. The only other setting to...

The fans will activate when the charging or discharging power exceeds 300W. Where are you seeing that the inverter is reaching 100°F?