How do you have the batteries connected? Are you using external bus bars?

You can find this on the BatInfo tab. Make sure you are able to capture the whole screen.

These are the protocol for the indoor WallMount battery.

Sounds great! Let me know if anything changes.

We sincerely apologize for the sudden price change and understand how frustrating this situation must be. We strive to provide high-quality products a...

Checking this morning and it must have been an issue with the web site. All appears okay today. At least for now... 🙂

I should have clarified in my post that cool was cool mode and heat was heat mode, not in auto. So there is no fix?

I had just purchased a 3000EHV offgrid for $600 and was going to order a second unit once I had a chance to install and test it. Then the price went ...

Powered down, let sit for a couple of minutes and powered back up. Still shows 3 PV channels.

Thank you for your feedback! We appreciate your input and will forward this to our team for consideration. We are always working hard to improve our p...

Apologies for the delayed response. As mentioned, an inverter is required to connect the batteries to the Gridboss. You can install the GridBoss and k...

I apologize for all the confusion and inconvenience. This is known to happen when you are running the mode on auto.

Sounds great! If that doesn't work, it might be a bug on the website.

@darcymyers We have had reports on this issue, and we are currently working on resolving this issue. We will let you know when the issue is resolved. ...

@caesarv I apologize that it took a while, however please let me know if this resolves your issues or if they continue.