@joel-brodeur Honestly, I have no idea. I had assumed that the transfer switch that generator cord is plugged into is just a manual double pole dou...

@mylesj A few questions for you: 1 - What kind of transfer switch do you have installed? 2 - The wires connected to the "Grid" breaker on the 600x...

I'm chiming in to add more data that might help Nathan and the EG4 team's diagnostics. I had that same issue as Nathan in the web interface until I cl...

@jlankford Your absolutely right. The lag on the LCD is not very far behind It should have been showing no AC voltage in a power outage. Now I am won...

@joel-brodeur Well, OK. That's weird but if that's how the product works, so be it. What you just explained is consistent with all the photos &...

@jlankford and @mylesj The 6000XP only shows one leg of the AC input and EPS output at a time. you can tap the enter button to cycle through the le...

@mboo42 Do you have the parallel cables set up correctly as shown on this design?

@eric I had it set in APL before and it actually seemed worse. My next gen run should be in a couple of days, if I remember to, I will try it again. ...

@joel-brodeur the only suggestion I have is to try changing the AC input range to APL. Have you tested it with the AC input range set to APL?I will co...

@jlankford I will do that! I ordered an inexpensive clamp ac/dc voltage meter so I can confirm voltage as needed. Another tool in the toolbox!

New Installer to this forum. Wanted to give feedback on the LCD 18 I just installed. Bring back the granularity of the Solar Strings. I use for i...

Yup, even with the main panel completely shut off the system throws the overload error. zero watts were showing for load when it happened .... gotta b...

@mylesj Sounds good. If you don't own a meter yourself, you should invest in an inexpensive one that will measure AC and DC volts, and resistance (...

having client shut off the main panel disconnect totally but leave LOAD on and EPS on to see if it stills OVERLOAD with absolutely no load ....

Fault log shows OVERLOAD about 20 times but no values with it. Again, nothing on but the lites! Will go to customer site and get pics of wiring and tr...