@krzysiek_kta @scottmr808 Is there any downside or damage to the 12000xp equipment by operating in the "Lead Acid" mode to bypass this glitch?

Also confirmation... I never had this problem with a 6000xp and 1 wall mount outdoor battery—glitches began when we installed the INDOOR battery in th...

UPDATE #2: I tighten the lugs on the battery cables going from the primary to the inverter. Ran some tests down to 40% and it seems to have corrected...

UPDATE: I should add, that after the system event I switched to voltage charging and set it to 56.2 last night. Since then, the system has charged th...

I have the exact same issue with my recent install. Barely pulling any power and not blowing cold or hot. Almost like it's stuck in low power mode or ...

I'm assuming there isn't. I am also looking in So Cal, and I filled out the form on the website about a week ago and received no contact back by anyb...

We contacted the customer to check if they were still experiencing any issues with their system, and it appears their distributor resolved the origina...

Just checking again - Any updates from the team on getting AC couple mode working again on 18kPV when a GridBoss exists?

No display, no noise, no voltage at the terminals. I am going back there tomorrow to double check and swap the battery com cable with a new one but i...

You can try protocol Lithium 6 (Luxpower) on the inverter and set the protocol to Luxpower on the battery.

Can you please share screentshots or pictures of the codes you are seeing?Did you have a ticket open with us? Do you have the ticket number by any cha...