@powerup No worries! Please let me know if I can assist in getting you reconnected with their support team. Eric and I can ensure you get a response!

@signaturesolarjess No thank you Jess. I've been in touch with SignatureSolar. They also do not know why this is happening and have not received an an...

Thanks Eric! @powerup If you'd like to send me your contact information to [email protected], I can get you connected!

@powerup Maybe @signaturesolarjess can help you get connected to the right people. However, we are currently looking into this issue as it is not a co...

Joel. I am in the same boat. I am 100% off-grid and my SOC is unreliable. Right now I have 51.8VDC and the SOC is 18%. I have to run in Lead-Acid ...

I also have an update on the insulation project. The ceiling has had the insulation installed and the first panels installed FPO (for placemen...

So this is what this effort has been all about. Last years trees were a disaster, this year.... ALL GOOD 😀 This is standing just inside...

Can you share a picture of the dongle?Just to make sure, you are saying every time you update the firmware, this happens.Here is the changelog for the...

Or I'm not quite sure, it seems to do the FAAB-21xx update then does the FAAB-xx22 and seems to settle on EAAB-2122 which also feels unusual based on ...

@eg4eric Appreciate your attention, but this was escalated a week ago. Have not heard from anyone. Is there a support ticket number? What department...