Make sure the battery's BMS (RS232) is updated with the latest firmware S02T11. You will need to check this using BMS Tools.

¿Podría compartir fotos de cómo tiene conectadas las baterías?Por favor, asegúrese de que los interruptores DIP estén en la posición correcta; debe es...

I have not been able to figure out how to control the contacts. EG4 Eric, you sent a pic of the microgrid settings, however I do not have that bulle...

@srafter2 hey, I would like to know if by using the contacts and setting the parameters in the settings you got the generator 2 wire system to work? T...

Did this every get sorted out. I am considering a flex boss vs 1200XP for using in the same manner as described. I would like to know if it is a vi...

How do you have the batteries wired up and what gauge wire are you using?

@woody350 After further review, it appears that heating blankets can create distortion in the AC waveform due to the controllers used to regulate te...

Thank u so much

Can you please provide your inverter's serial number so we can look into this for you?

Are you referring to this? It is at the beginning of every manual.

@kostpower I apologize for the delayed response. I can definitely check on this for you. Can you please send me a private message with your first and ...

How long was the battery in standby? It’s possible the battery was maintaining the inverter on and gradually discharged over time.Have you tried charg...