I am new to the forum. I posted twice about a week ago and my posts are still "awaiting moderation". How long does it typically take to have posts r...

" set the inverter’s Lithium Brand to 1" I already had this set, and I do not see any pack data on the screen, or in the local data screen Pe...

@fkitzmann Thank you very much for taking the time with all that info. I have been working with Spencer in Tech Support and there seems to be some ot...

@eg4eric Thank you kindly Eric. I think I should keep working with Spencer in Tech Support rather than take you up on your offer. But I appreciate it...

@kevinbTo view battery data on the EG4 Monitoring website, set the inverter’s Lithium Brand to 1. This setting provides the most reliable communicatio...

Last week I submitted a post concerning the new 2727 code and off-grid mode, but as a new subscriber I guess the moderator still has not released my p...

Eric, Sorry about this. Seems to be my bad since the On switch on the side of the inverter was not fully in the on position. Now working. Thanks.

@shankusmc Yes, changing the Lithium brand from 0 to 1 will help with proper communication and will allow for you to see the battery details more accu...

Are you getting any alarms when this happens?

@gtsquiresIf you’re still experiencing issues, feel free to contact our team at [email protected] or call us at (903) 609-1988 so we can help...

Eric, Any updates on this?