Hi, I am unable to see anything on the monitoring site for my system still.. do I need to do something here? thanks

@cgrecoWe would need to know exactly what loads were on, to figure out if it was truly pulling 12kW to the load.

@yooperjay mmmmmm, this is not generator transfer related in this case either as there isn't one hooked up. This blink occurs when charging by regular...

@dtbaker61 got it. Well I guess that setting won't help then ... I am totally off grid for sure no AC grid ... only generator/solar. Confusing (to...

@yooperjay Nope, your setup is not similar.... you have AC in, and my client is off-grid (NO ACin).   The problem she is reporting cannot hav...

@dtbaker61 ... I have very similar setup with 6000xp and 2 280Ah indoor batteries. I have noticed this problem as well ... I changed this setting via...

@eg4eric the Off-grid cutoff voltage is set to 50.1v

I can definitely pass this along to our team as a feature request. I haven't heard of this being something that will be integrated into the app in the...

@mtjagWhat do you have set for the Discharge Cut-off Voltage?

Whoever is having this issue, can you please share your station name or serial number so we can gather information and work towards a solution as soon...

@eg4eric In response to my original inquiry, you said, "As of now, the only way to downgrade the firmware is to do it manually through the EG4 Moni...

@somej I have the SimpliPHI 3.8 52.1v LiFePO4 batteries that have a BMS but no comms. I've got them connected to my new EG4 18Kpv inverter and set to...

I did get a NOTICE but had been monitoring the voltage so I knew why it shutdown. The NOTICE cleared after the sun came up and the inverter restarted...