UPDATE: I should add, that after the system event I switched to voltage charging and set it to 56.2 last night. Since then, the system has charged th...

I have the exact same issue with my recent install. Barely pulling any power and not blowing cold or hot. Almost like it's stuck in low power mode or ...

I'm assuming there isn't. I am also looking in So Cal, and I filled out the form on the website about a week ago and received no contact back by anyb...

Just checking again - Any updates from the team on getting AC couple mode working again on 18kPV when a GridBoss exists?

No display, no noise, no voltage at the terminals. I am going back there tomorrow to double check and swap the battery com cable with a new one but i...

You can try protocol Lithium 6 (Luxpower) on the inverter and set the protocol to Luxpower on the battery.

Can you please share screentshots or pictures of the codes you are seeing?Did you have a ticket open with us? Do you have the ticket number by any cha...

I apologize! We are working on getting the all the spam post removed and deleted the accounts.

@brad Can you send me a screenshot of the dongle parameters and send me the dongle serial number and I will do my best to get it reset as soon as poss...

Thank you for your suggestion regarding Weather Optimization. I will share this suggestion with our team!

Is the battery dead or does the LCD screen still turn on?