hello Eric! I have maximized the window, but the prompt is still visible. What else can I try?

@sunnysideThat is correct! You will use a 3/8 bit!

@captjwhIf you share your inverter's serial number, I can help you get all this set up and make sure the settings are correct.

@sunnysideYes, that is correct. It also depends on how much voltage and amperage your strings are. However, if you decide to add another string later,...

STILL no fix...... and STILL no acknowledgement from Engineering that they are even working on it! This is pretty terrible. I hesitate to sell/ins...

Are you referring to using A 120V generator to charge batteries?The 12000XP requires a 240V generator to be connected to the inverter.

@fletch1229 What inverter do you have?Can you please share your inverter's serial number so we can look at what could be causing this issue. We might ...

@ray74 Yes, I was referring to a balancer for the battery cells, but you are correct, Lead acid batteries do not need that. Are you able to share a vi...

@rayborbon You should be able to connect to the dongle locally through dongle connect. You don't need Wi-Fi for that.

@rmurfsterWelcome to the forum! If you have any questions or run into any issues, please feel free to reach out. I’ll be happy to help answer any ques...

@eareyes20 Can you please send me a DM with your contact information Name, Email and Number so we can have one of our team members contact you. Are yo...

@jar349You need to make sure the window is full screen.

@joey Can you share some pictures of how everything is connected? Are you getting any warning or errors?For the inverter to communicate properly with ...