@powerup Maybe @signaturesolarjess can help you get connected to the right people. However, we are currently looking into this issue as it is not a co...

Joel. I am in the same boat. I am 100% off-grid and my SOC is unreliable. Right now I have 51.8VDC and the SOC is 18%. I have to run in Lead-Acid ...

I also have an update on the insulation project. The ceiling has had the insulation installed and the first panels installed FPO (for placemen...

So this is what this effort has been all about. Last years trees were a disaster, this year.... ALL GOOD 😀 This is standing just inside...

It's the standard ethernet dongle I purchased from signature solar. I can DM you a list of the ethernet dongle serial numbers or inverter serial num...

Since the 12000XP has a feature published as '100 Amp Pass-Through', does that mean that all of the 100 amps grid can be passed through (out) the load...

Can you share a picture of the dongle?Just to make sure, you are saying every time you update the firmware, this happens.Here is the changelog for the...

EG4_FAAB-2122 2025-06-22 Based on FAAB-2021 1.Add Weekly Setting function. 2.Add the function of Sporadic AC charge power function, it will caus...

Or I'm not quite sure, it seems to do the FAAB-21xx update then does the FAAB-xx22 and seems to settle on EAAB-2122 which also feels unusual based on ...

@eg4eric Appreciate your attention, but this was escalated a week ago. Have not heard from anyone. Is there a support ticket number? What department...

Thank you, I was thinking it could be conflicting with another setting.

@rev114 I understand! At the moment, the DST issue has not been resolved yet, but we’re actively working on it. Once it’s fixed, we’ll notify everyone...