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Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

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(@clarktheshark)
Active Member
Joined: 8 months ago
Posts: 15
Topic starter  

Ok I've installed both the latest rs485 and rs232 firmware on all 6 batteries.

 

Keep in mind that I did this process a month or so ago and didn't see any different results. Hoping this is the ticket! Will let you know if it fixes it.

I've noticed the time is different on the two new inverters I bought. Would that have any effect on things?



   
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EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 985
 

@clarktheshark 
Yes, please let us know!

The time could affect it if you have certain settings based on the times.



   
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(@clarktheshark)
Active Member
Joined: 8 months ago
Posts: 15
Topic starter  

@eg4eric - Thanks for helping out. I haven't seen any failures in a few weeks. 

That being said, I don't really know what fixed it. I think I may have confused myself a bit during troubleshooting. 🙁

Either way, if anyone else runs into similar issues, make sure to:

- Update firmware to latest for rs485 and rs232 for all batteries.
- Update firmware for inverters
- Ensure you have the #1 battery connected to the #1 inverter
- Ensure the inverter is set up to expect HINAESS for the battery type (if using eg4 wallmount batteries)

all is well that ends well i guess.



   
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EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 985
 

@clarktheshark 
I'm glad you were able to get it resolved!

Also, I'm taking notes on this in case it comes up again.



   
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