FlexBoss21: Well, the fan is actually running, I slipped a small piece of paper up through the grill and it is indeed running, which leads me to believe that its a motion sensor issue. I can't determine determine if the problem is on a circuit board, or more likely in the fan, or a bad connection there. BUT, the fault light is always on and that could hide a more serious fault. So, I had better do something about it.
It appears that the fan array can be removed externally for inspection, tests, possible component replacement, etc if the Inverter is off and isolated electrically for safety purposes.
- Is this fan tray available separately?
- Can it be replaced "in place"?
- What is the part number needed?
My system was purchased in late fall of 2025 and commissioned literally 2 hours before the end of the tax rebate expiration- kudos to all that helped me!
I have no experience with EG4 hardware support, RMA procedures, etc. So I need directions on how to proceed.
Items are all warranted under my name, the electrical contractor ordered from Soligent, by agreement with the electrical contractor, I am first line support for my system. I am experienced with heavy industrial electronics and electrical work by trade, but retired.
Allen
