Notifications
Clear all
Topic starter
I recently purchased a Wi-Fi + Ethernet Dongle. I'm currently having issues with it loosing the Wi-Fi connection (Distance issue). This is pretty much the reason that I had purchased this adapter in the first place as I wanted to remove my dependencies from Wi-Fi and range issues by having a direct Ethernet connection to my router.
Currently the adapter is connected to my network through both Ethernet and Wi-Fi. I am experiencing the following issues with this dongle.
-
Sometimes the Wi-Fi connections drops out. This would still be ok if the Ethernet path would take over, but it does not in my case.
-
There is no way to determine if the dongle is running under Wi-Fi or Ethernet. When I look at the EG4® WI-FI ETHERNET MONITORINGADAPTER QUICK START GUIDE. It says the following -How can the end-user determine the current communication mode of the dongle (Ethernet or Wi-Fi)?
• Check the IP LED flashing frequency. Ethernet mode: IP LED flashed slowly (once per second). Wi-Fi mode: IP LED flashes rapidly (three times per second).
My dongle does not show these flash rates with the IP LED. It's only solid on. As such, I can't be sure which path is being used.
Also, the two network LED's at the dongle's recessed Ethernet connection, I see, are not on or flashing. Don't know if this is supposed to
work to indicate if this connection is working properly and data is active.
I did run an experiment verify that the Ethernet path does not work. I did this by making sure that the Wi-Fi signal could not be received by
wrapping the dongle with some aluminum foil. I made sure that my both my Wi-Fi router and my phone could not receive the dongles signal.
I then looked at the EG4 monitoring app and saw that I had no inverter data reporting back, where prior to wrapping the dongle with
aluminum foil, I had proper data coming back. So it seams obvious that there is no dongle Ethernet communications happening. Is the dongle supposed to revert to the Ethernet path if the Wi-Fi is down?
3. I see that this dongle has version V1.1. Suspecting a newer version, I then tried to see if there was an update for it even though this is a new Dongle just received from Current Connected.
The EG4® Wi-Fi Dongle DONGLE FIRMWARE UPDATE guide says to first connect to the dongles Wi-Fi and to select Dongle connect.
FYI, My IOS phone App is at V1.6.6 so that should be good. Then to connect to the dongles Wi-Fi serial number. In my case it's DQ53BLANK.
Which it does and stays connected. Then to use Dongle Connect, Bluetooth Connection. I'm then supposed to see the dongles Serial Number.
This does not show up for me and nothing else shows up, i.e. page is blank so I can't select anything. I then looked at the Bluetooth signal
area in my phone thinking that maybe it's a Bluetooth signal I should be using. None were found. So instead I went back to the app and
selected -
Dongle Connect - Wi_Fi Connect.
This method shows a button for V1.1 - Update firmware. Pressing that pulls up a firmware button labeled as - V1.1 - Update firmware.
Pressing that button then gives me the message of - Upgrade is successful. Please wait for another 2 minuets for the dongle to restart.
I then see the dongles 3 LEDs flashing and the it resets and re-establishes the Wi-Fi connection. I can also view the dongles connection
perimeters which all appear correct, but again no indication of which type of connection is is (Wi-Fi or Ethernet).
3. In any case, How can I get the Ethernet path to work?
a. Is V1.1 the latest version for dongle DQ53BLANK that I should be running? If not, where can I find the latest and how can I load it?
Can it be updated remotely?
Note that the web app also confirms this same version - WIIL xxxx V1.1 12/13/25 Connected
b. Would a newer version even fix the problem?
One other question. Does this dongle support Bluetooth? The reason I ask is that the DONGLE FIRMWARE UPDATE guide may be incorrect by stating to use Bluetooth.
Posted : February 11, 2026 1:12 am
