Did this happen yesterday or this morning?

@pahoto7Good morning, Can you please explain what you need assistance with? I'd be happy to assist you.

@enmanuel_vDo you have the inverter connected to the internet through the dongle?That's a good sign, that it hasn't happened again.

@solar1soloI don’t have a direct line; however, you can call our tech support line and speak with any member of the support team and give them the tic...

@solar1solo Understood! I did see the ticket; We have noticed this issue with other customers. We would like to roll back the firmware on the inverter...

You can use external bus bars, or you can use the cables shown below and connect the cables directly to the chargeverter and the battery. EG4 Charg...

If you're not going to have the inverter's next to each other, this should work.

Can you share your inverter's serial number so I can look at the error message and look for what has caused this to happen?Was the code 18 a warning o...

@bobcThis depends on how you have the Gridboss set up. This is an example of how it would operate if you were selling back to grid.

@jiggawattyCould you provide screen shots of what you are seeing so we can share with our team to find a solution for this?

@eareyes20 Could you provide your inverter's serial number? I can attempt to roll back the firmware to 0507 and see if that fixes the issue.

@captjwh End users don't have access to these settings. However, if there is anything else I can provide for you, please let me know.

@fsbma1 What was the voltage?Do you usually charge your batteries to 100% and discharge to 20%?

@kimnach Once the system is online and the settings are configured, they will remain saved and operate as intended.