@bobandroslyn I'll make sure they got it! Thank you!

@cgrecoAre you able to share the inverter's serial number or station name so we can review the settings to make sure everything is correct?It really d...

@mtjag Are you communicating between the inverter and the batteries or are you charging and discharging based off of voltage?

@jxnhrpr I’m not fully certain what that setting controls, but I can investigate and follow up with more details.

@tsuga We are currently working on a firmware release that will allow to update the firmware through Windows. In the meantime, I can update the batter...

@jep83 Nothing yet. I will ask for an update and follow up.

@jxnhrpr The inverter will not shut down, it will remain on, but the PV will shut off. I am not sure about the EPS being shut down, but I will investi...

Thank you for your feedback. I will be sure to share this with our team for future consideration.

@ep357 If you can share a video of this happening, that would help out a lot.

@jamesAre these issues regarding the update?We have reported the issue and are currently working on a solution. I will announce once it's resolved.If ...

@samjam24x7Make sure you are connecting the dongle to a 2.4GHz network. It does have to be separate from the 5G network.

@gigadude Are these inverters wired to work in parallel? or are they separate systems?

10.10.10.1 only works with dongles that start with the letters BA. Are all the lights on or are any of them blinking?

@nickThe 16-kWh battery is preferred as the master battery; however, if that isn’t possible, it can be added to the existing 14.3 kWh batteries withou...

@jarzzWelcome to the Forum!I’m not aware of any option to add a delay. However, when the grid goes down, you can enable Off-Grid Mode and configure th...