EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: May 20, 2026 8:24 pm
Topics: 43 / Replies: 1071
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RE: Inverter shared batteries

@tallbillThe best configuration is to share the batteries across all three inverters. The Share Battery option was designed for customers who lack suf...

4 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarktheshark Yes, please let us know!The time could affect it if you have certain settings based on the times.

4 months ago
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RE: Using Smart Port to Prevent Inverter Overload

Os of now, the only way I see that it can be configured this way would be to make the changes manually when grid goes down.

4 months ago
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RE: 12000xp dongle wifi light flashing, does not generate hotspot, no connection to Internet

Just to be clear, you're saying that the dongle network is not showing up when you are searching for Wi-Fi networks it on your phone?I would try holdi...

4 months ago
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RE: FIrmware Version Confusion

@jxnhrprGood morning, The firmwares above are the same firmware. We have released new firmwares for the Indoor Wallmount battery. You can find them on...

4 months ago
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RE: Working Mode in Monitor App does not update

@jar349 @krzysiek_ktaI apologize for the delayed response. Yes, we’ve been experiencing issues this week where the website and app are not displaying ...

4 months ago
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RE: Existing Flexboss21, 3-280Ah Batts adding 2- 314 Ah batteries BMS not working

@cptmorgemaker I'm glad you got it working! We will be posting more announcements and new firmware updates on the forum. If you have any questions or ...

4 months ago
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RE: New EG4 Connect App now available!

@rayborbon I was informed that you may need to disable your phone’s cellular network, so it doesn’t try to use mobile data and instead connects only t...

4 months ago
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RE: Solar panels charging at night: miracle?

I don’t have all the details yet, but I am aware there have been some issues with the data not reading correctly. I’ll provide an update as soon as I ...

4 months ago
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RE: New EG4 Connect App now available!

You are correct. I do see that now. Thank you.

4 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarktheshark Are you able to have the system online so I can review the settings and some data to find what is causing this issue? I would still r...

4 months ago
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RE: New EG4 Connect App now available!

@rayborbon You have to make sure you are connected to the dongle network first before you scan. When you scan, the dongle is scanning for the Wi-Fi ne...

4 months ago
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