EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: July 24, 2026 8:56 pm
Topics: 43 / Replies: 1113
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RE: Field Impact Notice- 48V Batteries

@solargearWe will ensure this gets corrected. The latest firmware for all batteries is available on each product page. We were advised that installing...

6 months ago
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RE: EG4 Monitoring System

@swoods Thank you for this information! Everything should be resolved and no one should be having any issues. If anyone is having issues, please let m...

6 months ago
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RE: FIrmware Version Confusion

@powerup Thank you for bringing this to our attention. I’ve already reported it, and it should be resolved shortly.

6 months ago
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RE: No communication 6000xp with Orient Power batteries

Does the battery have Luxpower protocol?

6 months ago
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RE: performing firmware on remote systems

Throughout the update, the inverter will automatically cycle power as it moves from one update to the next. It's best if you have the modem and router...

6 months ago
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RE: Updates

@bobcYou can update batteries and inverter to the latest firmware. no need to be done in sequence.

6 months ago
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RE: Generator integration for off-grid system

That is correct. I just want to confirm for anyone that comes across this thread.when multiple inverters are connected in parallel, the generator must...

6 months ago
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RE: Field Impact Notice- 48V Batteries

@solargear @energybalanced @yooperjayEnsuring that both the RS232 and RS485 firmware are updated to the latest versions should resolve this issue.

6 months ago
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RE: Field Impact Notice- 48V Batteries

Thank you for bringing this to our attention. We are actively investigating the issue and working toward a resolution.

6 months ago
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RE: 6000xp shows tBat in Data History, 12000xp does not ?

This is a good question. I am contacting our R&D team about this. I don't know of any setting that will activate or enable that data.

6 months ago
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RE: RS232 Firmware- S02T25 (12/30/2025)

@yooperjay I see, thank you for bringing this up to my attention. We will have this fixed. Thank you!

6 months ago
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RE: Inverter shared batteries

@tallbillThe best configuration is to share the batteries across all three inverters. The Share Battery option was designed for customers who lack suf...

6 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarktheshark Yes, please let us know!The time could affect it if you have certain settings based on the times.

6 months ago
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RE: Using Smart Port to Prevent Inverter Overload

Os of now, the only way I see that it can be configured this way would be to make the changes manually when grid goes down.

6 months ago
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