EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: October 16, 2026 7:23 pm
Topics: 46 / Replies: 1198
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RE: Firmware EG4_ceaa-0709 (Most recent)

@wardo5757 I believe for the 2nd feature, it's for the Gen Quick start on the Monitoring system. For the first feature, I'm not 100% sure. Let me a...

7 months ago
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RE: Firmware EG4_ceaa-0709 (Most recent)

@dtbaker61 I have not heard an update on this, but I will check.

7 months ago
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RE: 6000xp Not Recognizing New Battery

@texasoffgrid You will need to update the Lifepower4-V2 batteries. Make sure you choose the correct firmware to download. EG4 LifePower4 48V v2 - EG4 ...

7 months ago
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RE: EG4 14.3kWh indoor wall mount battery BMS comms issues - resulting in blackouts, power blips, and charging restarts

@natwall1 You can update the inverter through the app or through the Monitor center (website)

7 months ago
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RE: Cant Login to Eg4 monitor

@welliverelectric If you send me a DM with the dongle serial number, I can assist you with this issue.

7 months ago
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RE: Flexboss 21 dirty sine wave

@spiker6 I can do the same for you as well, If you provide a video of this happening, I can check with our team for a solution. I can't promise anythi...

7 months ago
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RE: Flexboss 21 dirty sine wave

@tchIf you provide a video of this happening, I can check with our team for a solution. I can't promise anything, but I can definitely try!

7 months ago
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RE: Gridboss now showing inverter or battery data like in manual

@okiesolieYes, that's how it should look. If you want to see each one individually again, please let me know and I can switch it back for you.

8 months ago
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RE: Gridboss now showing inverter or battery data like in manual

@okiesolieYou should see a Parallel Sync button on the top left of your screen through the inverter page. If you don't see this let me know and I can ...

8 months ago
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RE: Daylight Savings Time

I’ve been informed that the Daylight Savings feature is functioning correctly. However, please let me know if you encounter any issues with it.

8 months ago
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RE: Device Monitor not displaying graphed information for AC coupled solar array

@audreysherman AC Couple data will only show in this graph if it is connected to the inverter.

8 months ago
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RE: Daylight Savings Time

@powerupI apologize for the delayed response. I am looking into this so it can be fixed by Sunday. Thank you for bringing this up!

8 months ago
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Replies: 30
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RE: 6000 & 12000XP failed updates

@pawnee I'll report this issue to our team so we can look into it. Just to make sure you are using the EG4 monitoring app not the new EG4 connect app,...

8 months ago
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RE: 6000 & 12000XP failed updates

Make sure once that once you download the firmware, you go back to your Wi-Fi settings and connect to the dongle's network.

8 months ago
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