EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
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EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: April 7, 2026 9:35 pm
Topics: 42 / Replies: 1036
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RE: EG4 18kPV Hybrid Inverter and six EG4 LL-S Lithium Battery | 48V 100AH | Server Rack Batteries wont stop at SOC 20%

Here is a link to the document explaining how to recalibrate the SOC. Also, you can fully charge each battery to 100%, separate them, and measure thei...

5 months ago
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RE: EG4 24000 Hybrid not drawing DC watts

@davidt I'm glad you got it replaced and it's working great!

5 months ago
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RE: Daylight Savings Time

@rsudbay It has been brought to my attention that DST is not working. I have reported this issue and once it's resolved we will make an announcement.

5 months ago
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RE: Where is GridBOSS RS-485 protocol documentation?

@weertske I can certainly submit a request and check with our team to see if it can be made available to customers.

5 months ago
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RE: Generator charging problems

@spt72 Keep me posted on the update, if it changed anything.

5 months ago
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RE: Missing one of my 12000xp dongles

@rayWere you able to get both connected?

5 months ago
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RE: New 12k hybrid blows cold AC but no heat

@demodenny I sincerely apologize for the lack of updates. I completely understand how frustrating it can be to feel left in the dark. I am checking ...

5 months ago
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RE: No EG4 Announcement in this forum for 18kPV Updates?

Thanks for pointing that out! I wasn't aware that it wasn't announced on the forum, but I completely understand where you’re coming from. I’ll pass th...

5 months ago
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RE: Daylight Savings Time

@caesarv I see what you did there!I was under the impression that this issue was resolved. I will get with my supervisor about this!

5 months ago
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RE: Random connection to Grid showing on display

Do you have Off-Grid mode Enabled or Disabled?

5 months ago
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RE: Procedure for uninterrupted GridBOSS/FlexBOSS firmware update

The best way to update the inverter is by placing it in standby mode. However, in most cases, people perform the update while loads are still running....

5 months ago
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RE: Another dongle question

@dogsofjune The 3000EHV (Legacy Product) uses a second-party app and dongle. The new dongles are only compatible with the newer inverters.

5 months ago
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RE: 12000XP Instability After Time Change

When the time on the inverter is adjusted or changed, it may cause some unusual readings. However, this is nothing to worry about unless it continues ...

5 months ago
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