@george-redinger Let me know how this works for you. If the inverter is not operating as you want it to, please let me know and we will do our best to...

@dfwtinkerI apologize for the delayed response, but it looks like it's already resolving the balancing issue. Yes, letting it cycle a few days would b...

I don't believe this is a firmware issue. Significant flickering is typically related to wiring problems. I recommend checking that the neutral and gr...

Eg4 inverters were only made to work together with the same inverter model. You can AC couple an existing grid tied system into the 12kPV; AC coupling...

Solar Assistant sometimes provides inaccurate information. If you don't have any warning or errors on the inverter, this shouldn't be an issue.

Do you have a BMS for the batteries?You will need a BMS if one is not already in place, as it manages and regulates the battery’s charging and dischar...

While it may be possible, it is not recommended since this configuration has not been tested, and the EG4 batteries were not designed to work with tha...

Both R1 and R2 should be down. If you are having trouble getting the communication hub to work, please let me know.

@wraytex Currently, there isn't a solution for this, but I will report it to our team and look into possible options.

I apologize for the delayed response. I am glad you were able to get the issue resolved. If you run into any other issues or need assistance with anyt...

Could you provide the station name or serial number? We can review the settings and try to determine what might be causing the issue.

@ponobill Yes, that is the correct and latest firmware. To display accurate data on the screen, you’ll need to update the LCD firmware. I’ve attached ...

@george-redingerLooks like you have Battery Priority Start time set to 8:00am. This will cause for the inverter to use as much PV as possible or all t...

@haitises The issue appears to be due to failed internal components that require replacement, which is not a repair that should be performed by an end...

@fredericb Of Course! I will definitely share this idea with our team and put in a request to add this.