Most people only charge their batteries to 50%-60% because they use the generator as a backup to charge batteries when grid isn't available, but there...

@g0380Could you please share your inverter’s station name or serial number? I’d like to review some data to help identify what might be causing these ...

@fkitzmann Thank you for that, when is it a good time for us to make the change? We would need to put the inverter on standby to make sure nothing get...

Since you have both inverters in parallel, do you know if you changed the Discharge current to 280?

@mattcrumIf you can share the inverter's serial number with me, I can take a look at it for you.

@caesarv I will ask to see if we can get this approved.

Are you getting any error or warning codes on the inverter?Also, is the inverter running the latest firmware?

@fkitzmannI just need a picture of the whole inverter so I can show my manager that it's an 18kPV.

Which firmware is the inverter running on?

@ravasunpower No rush at all! the system will be okay; it's only a warning. If it was causing damage, it would have an error code and possibly be shut...

Which Lithium Brand do you have set on the inverters?Make sure you have 1, as this is the best communication protocol to use with the WallMount batter...

This issue has been reported to Engineering; however, I have not received an update on their progress yet. I will follow up with them and provide any ...

No worries! I don't have any information on your case at the moment, but after looking into this error code, it does look like you might need to get t...

I will look into this, but at the moment I don't have any information on the 12000XP and the new WallMount battery being certified for UL 9540