EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: August 14, 2026 8:42 pm
Topics: 44 / Replies: 1131
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

@fkitzmann I don't, but we are investigating this. Is it a good time to put it on standby?

8 months ago
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

@fkitzmann I just need to set the inverter on standby and then I need to change the model on my end remotely.

8 months ago
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RE: Wattage drops for no apparent reason

What batteries are you using for your system?

8 months ago
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RE: Random connection to Grid showing on display

@old76ta If you share your inverter's serial number or station name, I can take a look at the settings and make sure that everything is correct and al...

8 months ago
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RE: Unfinished install

@senkraymond The Generator should be connected in the GEN ports on the Gridboss.

8 months ago
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RE: Using the weekly settings option for FlexBoss21 and setting battery SOC on a daily basis

@david271At this time, the weekly setting can only be adjusted up to 100%. However, you can navigate to the Working Modes page and adjust the Stop AC ...

8 months ago
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RE: How Much to Charge my EG4 LL 48v Batteries from Generator

Most people only charge their batteries to 50%-60% because they use the generator as a backup to charge batteries when grid isn't available, but there...

8 months ago
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RE: Enabling SMART LOAD causes issues

@g0380Could you please share your inverter’s station name or serial number? I’d like to review some data to help identify what might be causing these ...

8 months ago
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

@fkitzmann Thank you for that, when is it a good time for us to make the change? We would need to put the inverter on standby to make sure nothing get...

8 months ago
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RE: Enabling SMART LOAD causes issues

Since you have both inverters in parallel, do you know if you changed the Discharge current to 280?

8 months ago
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RE: Both Green normal indicators not working all of the time

@mattcrumIf you can share the inverter's serial number with me, I can take a look at it for you.

8 months ago
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RE: Welcome to the EG4 Community Forum!

@caesarv I will ask to see if we can get this approved.

8 months ago
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RE: 12000XP Abnormal High Fan Speed

Are you getting any error or warning codes on the inverter?Also, is the inverter running the latest firmware?

8 months ago
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

@fkitzmannI just need a picture of the whole inverter so I can show my manager that it's an 18kPV.

8 months ago
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