@mbormans We apologize for the inconvenience. Our team is aware of the issue and is actively working on a resolution. We will let everyone know once t...

I want to add, that you will need to have 3 different inverters to have 3-phase 120/208.

Yes, it can. You can change the Grid type in the settings. If you need assistance with this, please let me know!

@henderson EG4 inverters are designed to communicate with EG4 batteries and those listed on the inverter’s battery compatibility list. While some us...

@woody350 I apologize for the delayed response. Which firmware version is your inverter currently running on?

@soxfan33 You would need to increase your loads at home. Turning on more things like lights, appliances, etc.

Thank you for the feedback. I’ll let our team know that this needs to be reviewed and updated.

You only need to connect the first battery to the Master inverter and have the first battery communicating with the second battery and have the Share ...

EG4 batteries are not designed to operate or communicate with other battery brands. While it may be possible for them to function together, it is not ...

You can use the BMS Test software to view which firmware versions your batteries are currently running.

Thank you for your feedback. As you mentioned you can connect to the dongle locally by connecting to the dongle's network. However, I will share this ...

You’ll need to install the multipack firmware on all the batteries and ensure the LL batteries are positioned on top of the battery rack, as shown in ...

@henderson Usually, communication works with Luxpower protocol which is Lithium Type: 6. Is that the protocol you tried on the inverter?

That is not normal behavior, do you have PV and batteries in your system?

You can look at this document that explains connecting the batteries togetherInstalling-EG4-LL-S-w-other-batterirs.pdfYou will need to install the mul...