EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: July 28, 2026 3:25 pm
Topics: 43 / Replies: 1117
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RE: Solar Heat pump no longer working correctly following Network changes. Sig Solar and E

@wraytex Currently, there isn't a solution for this, but I will report it to our team and look into possible options.

1 year ago
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RE: 18KPV LCD Watts Incorrect

I apologize for the delayed response. I am glad you were able to get the issue resolved. If you run into any other issues or need assistance with anyt...

1 year ago
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RE: GridBOSS/FlexBOSS not backing up when grid is down

Could you provide the station name or serial number? We can review the settings and try to determine what might be causing the issue.

1 year ago
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RE: 12Kpv Firmware Update issue

@ponobill Yes, that is the correct and latest firmware. To display accurate data on the screen, you’ll need to update the LCD firmware. I’ve attached ...

1 year ago
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RE: EG4 19kpv charges battery from PV, passes grid through, but no AC output

@george-redingerLooks like you have Battery Priority Start time set to 8:00am. This will cause for the inverter to use as much PV as possible or all t...

1 year ago
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RE: Error codes in two of my four EG4 LifePower4 Lithium Battery | 48V 100AH | Server Rack Battery | UL1973, UL9540A

@haitises The issue appears to be due to failed internal components that require replacement, which is not a repair that should be performed by an end...

1 year ago
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RE: Please add Smart port data monitoring to GridBoss

@fredericb Of Course! I will definitely share this idea with our team and put in a request to add this.

1 year ago
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RE: At the end of my first full day on 2nd wall mount battery; Some things don't look right on the desktop app.

Is everything working now? Your batteries appear full at 53V. I recommend switching the system to lead acid and setting the bulk/absorb charge to 56...

1 year ago
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RE: Please add Smart port data monitoring to GridBoss

You can get this information on the Monitoring website under the Data tab and then navigate to Data History.Please let me know if you have any help lo...

1 year ago
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RE: bad server rack battery? shows protection even with nothing attached to it

@scottmr808 I'm glad you were able to get it replaced. If you have any other issues, free to reach out to me.

1 year ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 i recommend leaving it on lead acid for a few days and make sure that the battery is charging fully to 56.2V and discharging to about 48-4...

1 year ago
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RE: 12Kpv Firmware Update issue

@ponobill I'd be happy to help! Can you please provide either the station name or the inverter's serial number?

1 year ago
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RE: 600XP update firmware to 190E0F and now something strange on Monitor Site

@electronThe issue with the 3rd PV showing voltage was a bug that was found on the website and had nothing to do with the firmware. That issue was res...

1 year ago
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RE: Error codes in two of my four EG4 LifePower4 Lithium Battery | 48V 100AH | Server Rack Battery | UL1973, UL9540A

@haitisesThank you for the pictures. I recommend contacting your distributor for replacements. If for whatever reason they don't replace them for you,...

1 year ago
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RE: 48V EG4 WallMount Indoor 280Ah battery with Sol-Ark 15K having F20 errors

@danrpr1 You can watch this video; it explains step by step on how to get the WallMount battery to communicate with the Sol-Ark inverter. The informat...

1 year ago
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