EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: April 14, 2026 3:19 pm
Topics: 42 / Replies: 1039
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

That happens sometimes, but the firmware versions are the same and will not impact performance.

1 year ago
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RE: Flex Boss-Should I Use 1 or 2

One Flexboss should be sufficient, but it ultimately depends on your required output. Having two will provide more power, and you’ll have the flexibil...

1 year ago
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RE: 6000XP Not exiting bypass mode for hours

@dannybeardsley Can you post screenshots of your settings?@frugal-farmer Yes, you can! You have the option to keep it in bypass mode or configure it t...

1 year ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

Awesome! feel free to reach out to me if you have any questions or need any assistance. You can a contact us via email at [email protected]

1 year ago
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RE: 6000XP Inverter shutdown when batteries hit 100% on solar A25

Hey @joel-brodeur Where are you seeing the A25?

1 year ago
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RE: Setup New System but Solar Not being Recognized

Glad to see you got it resolved! If you need anything else or run into any issues feel free to let us know!

1 year ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

I was advised today about issues with updating the inverter’s firmware, but that issue has now been resolved. You should be able to update the firmwar...

1 year ago
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RE: 12000XP and Generator Switching

The team is currently conducting tests and is expected to get back to me in the coming days.

1 year ago
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RE: Paralleling EG4 PowerPro with EG4 server rack batteries

@og0088 Good afternoon!It is highly recommended to have three server rack batteries per PowerPro battery. As you mentioned, this setup will help maint...

1 year ago
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RE: Odd collection of EG4 Equipment…

Unfortunately, that would not be a recommended configuration for your systems.

1 year ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

Is your system online? I can certainly check and update it for you if you'd like. I would just need the station name or the inverter's serial number.

1 year ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 I did take a look at the system but did not find anything indicating that the system is losing power. I don't see any warning or fault cod...

1 year ago
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RE: EG4 monitor data reset

@headybrIf you provide your inverter's serial number, we can reset it for you.

1 year ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 For the WallMount batteries, the Lithium type will be 1 for all the inverters. I did see that you were able to change it. Has your client ...

1 year ago
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RE: bad server rack battery? shows protection even with nothing attached to it

@scottmr808 Where are you seeing this protection mode? Are you using BMS Tools?

1 year ago
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