Where exactly is the system installed?

@bobro Have you tried through the app or EG4 monitor website?

@jareds I can confirm that using batteries in series can sometimes cause issues with the inverter, leading to abnormal operation.Regarding charging, o...

@caesarv Where do you have your PV grounded? Also, are you running the inverter on Lead-acid for these batteries?

Good morning! Make sure Battery Backup Mode is disabled If Battery Backup mide is already disabled, you can set a time or battery percentage on ...

@bobandroslyn I was not supporting the idea. Of course, it is not recommended to remove the feet or switch them for casters. However, I'm sure there a...

You are able to do AC couple, which allows the user to add PV from an existing grid tied solar system. You would need to connect the output of the exi...

@bobandroslyn Putting the inverter in Lead acid mode is the best way to balance out the batteries. Unfortunately, I’m unable to clearly see the screen...

That’s great to hear! If you need anything else or encounter this issue again, please let me know!

The Z02T18 is the most recent firmware for the LL-S. The Z02T12 firmware is used to communicate with other batteries such as the LL-V2, Lifepower4 V1,...

If you have the protocol set to 0 on the inverter, you can try changing it to 1 and see if that helps. Just a warning that making this change will res...

What Firmware is your inverter on?Have you had this issue before, or did it just recently happen?Did you get any alarms while this issue happened?

Apologies for the delayed response. The inverter should automatically switch back to battery power once the battery voltage is at least +3V or the SOC...

Good morning! We have not had any reports of people having this issue with the new firmware.Can you please share more information about your system?Ho...

The discharge cutoff must be configured through the inverter. The battery will continue powering loads until it reaches the discharge SOC cutoff.