EG4 Community Forum

Anonymous
Joined: November 5, 2025 12:38 am
Topics: 3 / Replies: 14
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RE: Uninstalling Mini-Split for Warranty

I had my mini split RMA replaced (outdoor unit only) . I had the same concern with pre-charged line set. Therefore I talked with the vendor and made t...

2 months ago
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RE: 12000XP max wire size

Hi Solar Pergola thanks for reaching out. The load breaker will accommodate up to 1/0. And the grid terminals will also and N busbar. Although the ...

2 months ago
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RE: FlexBoss and GridBoss error codes

@eg4eric I don't have a generator connected to GridBoss. There's no circuit breaker on the Generator input

2 months ago
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RE: Customer Support- RMA Help

I have the EG4 14.3 kWh Power Pro. EG4 has been very good at responding to my issue. It took a few days (less if you consider business days 🙂 ) to g...

2 months ago
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RE: EG4 WIFI Dongle Dropping Connection

@fkitzmann Agree on that last suggestion. Also I'm looking into getting an Ethernet dongle as backup, I just can't find one in stock ATM. The WIFI sig...

2 months ago
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RE: Customer Support- RMA Help

@dougkellis. Hi Doug, i also have a battery that seems dead. Mine is an EG4 all weather 280A wall mount and i also need to get a new one in warranty s...

2 months ago
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RE: Cannot configure EG4-3k SmartESS successfully for local, BLE, or wi-fi

@eg4eric I finally got the dongle to connect w the home wifi,,,,, BUT, now I cannot "add device" to my pre-existing SmartESS account. I had installe...

2 months ago
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RE: Wall Mount all weather 280 Ah battery

So, i had the Chargeverter again on 1 Amps from 2 hours, then 4 hours with 5 Amps. I had to stop because of the rain but in a nutshell, i had the char...

2 months ago
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RE: Hybrid mini split unit stopped communicating with app

That worked for me as well. 😀 Had reinstalled ap with no luck. Shutting everything down for 10 minutes did the trick. Thank you so much fo...

2 months ago
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RE: EG4 wifi dongle unable to connect

@eg4eric it was concluded dongle needs replacement, just waiting to be sent the new dongle. Thanks

2 months ago
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RE: Wall Mount all weather 280 Ah battery

You can change it to 5A after 2-3 hours. I would say let it charge for about 8-10 hours at 5A and if that doesn't help it, then you might need to get ...

2 months ago
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RE: Hybrid mini split unit stopped communicating with app

@bdub yes, i am using the same app but on iPhone.

2 months ago
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RE: Cannot configure EG4-3k SmartESS successfully for local, BLE, or wi-fi

@dtbaker61 You need to be connected to the dongle's network first so the app can find it. I'm attaching a video that could help. You can start the vid...

2 months ago
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