@ravasunpower Make sure you have Generator Boost Disabled.

@eg4eric hi Eric, just sent you the info.

@user11 Are you getting any error codes on the inside unit?The best solution would be to reach out to your distributor and possibly get a replacement ...

@paddymc Can you provide the link for the YouTube video? I’ll look into this and confirm. At this time, I don’t have any updates on the 6000XP being U...

I'm glad you got it working! If you run into any issues more issues, please let me know and I can send you a replacement dongle.

@rbeato011 I responded to the other thread as well but, if you provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If ...

@rbeato011 If you can provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If that’s not possible, I can arrange to pro...

@dfwtinker We haven’t received any reports of issues with the monitoring website. I recommend checking your internet connection, ensuring your router ...

@eg4eric Getting a line set shipped is the appropriate action. I did not see a case number. Attaching s/ns. Thank You Eric!

Is there an ongoing issue with the website. It was unavailable to me most of the weekend and was working again this morning. Then about 10am cst it ...

I am having similar problem cloud server not reachable.

I am having this same issues, I installed my GridBoss and Flexboss21, 5 days ago and now the dongle doesn’t connect to the cloud server, noticed insid...

No buzz for me on any of my audio systems. Your sine wave looks good. Sounds like you need a ground lift on your amp, or maybe a conditioner. Some o...

Solved. Tested settings one by one until it started working. My Gridboss Smart Port SOC settings for the SP1 port (port for my AC Coupling system) w...

Solved. Tested settings one by one until it started working. My Gridboss Smart Port SOC settings for the SP1 port (port for my AC Coupling system) w...