Sounds Good, Great support and Great products Thank you

@jxnhrprGood morning, The firmwares above are the same firmware. We have released new firmwares for the Indoor Wallmount battery. You can find them on...

@jar349 @krzysiek_ktaI apologize for the delayed response. Yes, we’ve been experiencing issues this week where the website and app are not displaying ...

@cptmorgemaker I'm glad you got it working! We will be posting more announcements and new firmware updates on the forum. If you have any questions or ...

@rayborbon I was informed that you may need to disable your phone’s cellular network, so it doesn’t try to use mobile data and instead connects only t...

I finally got a reply today from Support acknowledging this problem, and confirmation that "they are working on it".... but no target for release of a...

I don’t have all the details yet, but I am aware there have been some issues with the data not reading correctly. I’ll provide an update as soon as I ...

You are correct. I do see that now. Thank you.

@clarktheshark Are you able to have the system online so I can review the settings and some data to find what is causing this issue? I would still r...

@eg4eric that's what I demonstrated in the video. I was already connected

@rayborbon You have to make sure you are connected to the dongle network first before you scan. When you scan, the dongle is scanning for the Wi-Fi ne...

the silence from EG4 is deafening.

Eric, if it helps, I was not able to read settings during the period of time that my EG4 monitor website was reporting active states that were two hou...

@joey After reviewing the pictures, I did notice that you have the DIP switches backwards. The first one needs to be down and the rest up. Shou...