@eg4eric Hi, So I ran into an issue with trying to rewire the batteries. Due to the way it was installed originally, the inverter is installed over...

@Jared I understand from another post you might be someone to contact. I just need a post approved on here so I can be able to send a dm.

same issue here. connected to home network. wont connect to remote server. unit is brand new. who do I DM to get solved? don't you guys QC your ...

Hey support, I really need some help with this. I did more digging and found the latest firmware package for the LL-s units actually have a change lo...

Ok I will give re-wiring a shot provided the wires are long enough as the inverter is installed over the battery at the end. Coincidentally I did chec...

@eg4eric yes solartom station: north hill

If possible, I recommend wiring the batteries as shown in the image below. I'm not saying that this will resolve the issue completely, but it could be...

Just wanted to add that another family member has the exact same setup and is also facing this issue