EG4 Community Forum

Anonymous
Joined: May 1, 2026 9:31 am
Topics: 7 / Replies: 19
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RE: North Central Texas Setup Just about to turn a year old!

Just in time for Fall / Winter. The insulation is almost complete (90%). Vendor is out of insulation and the cost has gone WAY up. I Will wait...

8 months ago
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RE: EG4 wifi dongle unable to connect

@eg4eric Good evening. I am using an ethernet dongle and a 3 foot ethernet cat-6 cable. All of the other POE cameras, and equipment continued wo...

8 months ago
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RE: EG4 24000 Hybrid not drawing DC watts

@eg4eric I have and they, Signature Solar claimed to have informed EG4 twice with a warranty claim. So who's doing what? I don't know and I'm not happ...

8 months ago
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RE: Comunicación de BMS de batería EG4 LL-S con EG4 6000XP

@fonckBuenas tardes¿Pudo lograr que la batería LL se comunicara con el inversor?

8 months ago
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RE: EG4 24000 Hybrid not drawing DC watts

@davidt I apologize for the delayed response. Because it started since the install, it could be that it was a defective unit, if you are still having ...

8 months ago
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8 months ago
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RE: Warning W018 on 6000XP

@ravasunpower Make sure you have Generator Boost Disabled.

8 months ago
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RE: WiFi Dongle Setup - Please help

@eg4eric hi Eric, just sent you the info.

8 months ago
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RE: Hybrid mini split 12k not heating/cooling

@user11 Are you getting any error codes on the inside unit?The best solution would be to reach out to your distributor and possibly get a replacement ...

8 months ago
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RE: Energy storage systems UL9540

@paddymc Can you provide the link for the YouTube video? I’ll look into this and confirm. At this time, I don’t have any updates on the 6000XP being U...

8 months ago
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RE: Dongle problem. set up successfully, dongle will restart later

I'm glad you got it working! If you run into any issues more issues, please let me know and I can send you a replacement dongle.

8 months ago
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RE: WiFi Dongle Setup - Please help

@rbeato011 I responded to the other thread as well but, if you provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If ...

8 months ago
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RE: EG4 wifi dongle unable to connect

@rbeato011 If you can provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If that’s not possible, I can arrange to pro...

8 months ago
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RE: EG4 wifi dongle unable to connect

@dfwtinker We haven’t received any reports of issues with the monitoring website. I recommend checking your internet connection, ensuring your router ...

8 months ago
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RE: Newbie here. Requesting support for eg4 12ton hybrid mini spliit.

@eg4eric Getting a line set shipped is the appropriate action. I did not see a case number. Attaching s/ns. Thank You Eric!

8 months ago
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