Got it fixed the 314's needed a firmware update it seems. Eg4 forced a update and system is working flawless. Awesome help as always.

There are multiple reports across the board sbout EG4 monitoring issues over last few days. i wonder why @EG4 Eric from EG4 has mot reacted to those...

Update. Finally got a call back from EG4 technical support and they walked me through the setup process. It was a bit tricky, be we eventually got i...

@eg4eric I might take you up on that. But what I really want are: Instructions to reset the wifi/bt dongle that is internal to the battery. Using w...

My installer was not able to get my dongle registered either and they were also not very cooperative about getting my user account setup. I ended up ...

@ray74 Thank you for that. When you have a chance, could you also share some photos of the batteries and how the batteries are connected to each oth...

@not-a-chef If you share your inverter's serial number or your station name, I can double check on this for you.

@fsbma1 I apologize for the delayed response. I don't have a phone like directly to myself, but if you want, I can schedule a day and time to help you...

@enmanuel_v You can connect the dongle to it and if it does happen again, we have it recorded, and I will be able to look into the issue.

@rayborbon Thank you for pointing that out. I'm not sure if it's just a bug but we will definitely look into that.