Eric, if it helps, I was not able to read settings during the period of time that my EG4 monitor website was reporting active states that were two hou...
@joey After reviewing the pictures, I did notice that you have the DIP switches backwards. The first one needs to be down and the rest up. Shou...
Whatever routine is configured to stop charging if communication is lost is a bit too sensitive IMO! (Why is it losing communication in the first plac...
I had installed the latest, the issue still persisted. Reminder that i had 4 batteries, then added 2 more ~6months after the initial install. This is ...
@swoods We didn’t make an announcement, but a few users have reported the same issue. It doesn’t seem to impact all systems—only some.
@eg4eric may I inquire why is there secrecy around the product documentation? What exactly is EG4 concerned about? There has to be a legitimate concer...
@rayborbon I was able to test, and you are correct, it does not load up any Wi-Fi networks. I am definitely reporting this immediately to our team. Th...
@dtbaker61 I see, I will share this with our battery technicians. At the moment, I don't have a date for another the release of the next firmware upda...
Just to be clear there are 2 specific issues I see 1. I can scan wifi networks and it fails (often taking very long) 2. If it does ever f...
I have had a GridBoss for 7 months. EG4 monitor shows I exported 765kWh and imported 1040kWh. The utility meter shows I exported 957kWh and impor...
If anyone has any other feedback or bugs you have run into, youcan report them here ⬇️EG4 Connect Bug Report - EG4 Electronics
Got it fixed the 314's needed a firmware update it seems. Eg4 forced a update and system is working flawless. Awesome help as always.
There are multiple reports across the board sbout EG4 monitoring issues over last few days. i wonder why @EG4 Eric from EG4 has mot reacted to those...