@ray If you haven’t created a station or registered the dongle yet, I can create the station and try adding the dongle manually from my end.

@ray Are you still not able to register the dongle?

You can operate the inverter without battery. If the system isn't turned on properly with the battery, it can be damaged. I'll attach the link of ...

If you’re selling power back to the grid, make sure the CTs are installed between the meter and the main panel. If you’re not selling back, they can b...

Do you have PV that you can connect or Grid you can connect to see if the inverter turns on?

@billmag Thank you for bringing this to our attention, and I apologize for the inconvenience. I checked several inverters with previous firmware versi...

What is the station name or inverter's serial number?

Yes, we do offer an ethernet dongle.Ethernet Adapter - EG4 Electronics

Did you update the LCD firmware as well?

You can find the working modes in section 12.3 of the manual. The link is attached below. EG4-12000XP-Manual.pdf

@highstone That's correct! each inverter will handle its own battery but both inverters' will still work together to power the loads.

If you connect the inverter to the third battery, it will draw power from the third battery first, then the middle battery, and finally the left batte...

We can look into this for you. Because this is a second party app, we don't have all the information regarding the app and the dongle.

The RSD will shut down the inverter. This means it will: Stop any output to the EPS Stop charging the batteries Stop charging the ba...

@somej I would have to double check on that, but you can definitely try! Just make sure you set the LL-s as the master battery and make sure that the ...