@samjam24x7The dongle does not need to be activated with a code. You only need to do the following Connect your phone to the dongle’s Wi-Fi netw...

@gigadude I put the inverters in parallel, and it seems to be pulling wattage from all 3 inverters. I will put them back into single view, but if ...

@caseysweb You can revert to the previous firmware version or run the system in lead-acid mode for now. In lead-acid mode, the batteries will charge a...

@bobandroslyn I'll make sure they got it! Thank you!

@cgrecoAre you able to share the inverter's serial number or station name so we can review the settings to make sure everything is correct?It really d...

@mtjag Are you communicating between the inverter and the batteries or are you charging and discharging based off of voltage?

@jxnhrpr I’m not fully certain what that setting controls, but I can investigate and follow up with more details.

@tsuga We are currently working on a firmware release that will allow to update the firmware through Windows. In the meantime, I can update the batter...

@jep83 Nothing yet. I will ask for an update and follow up.

@jxnhrpr The inverter will not shut down, it will remain on, but the PV will shut off. I am not sure about the EPS being shut down, but I will investi...

Thank you for your feedback. I will be sure to share this with our team for future consideration.

@ep357 If you can share a video of this happening, that would help out a lot.

@jamesAre these issues regarding the update?We have reported the issue and are currently working on a solution. I will announce once it's resolved.If ...

@samjam24x7Make sure you are connecting the dongle to a 2.4GHz network. It does have to be separate from the 5G network.

@gigadude Are these inverters wired to work in parallel? or are they separate systems?