EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: July 23, 2026 8:47 pm
Topics: 43 / Replies: 1108
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RE: Daylight Savings Time

@powerupI apologize for the delayed response. I am looking into this so it can be fixed by Sunday. Thank you for bringing this up!

5 months ago
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Replies: 22
Views: 1539
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RE: 6000 & 12000XP failed updates

@pawnee I'll report this issue to our team so we can look into it. Just to make sure you are using the EG4 monitoring app not the new EG4 connect app,...

5 months ago
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RE: 6000 & 12000XP failed updates

Make sure once that once you download the firmware, you go back to your Wi-Fi settings and connect to the dongle's network.

5 months ago
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RE: Can EG4 provide feedback about flickering on the 18Kpv?

@bobandroslyn Correct, it could even also be the light bulbs but let me know if you find anything. I'll keep looking into this and ask our team what o...

5 months ago
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RE: OTA firmware update for 314ah battery with 12000xp inverter?

@nickIt is available now through OTA. however, I will need to update your inverter first so that we can update the battery through OTA. If you send me...

5 months ago
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RE: 6000xp Not Recognizing New Battery

Try putting the new V2 batteries without DIP switches as the master and the #2 battery. Then set the V2 with DIP switches and then the Lifepower4-V1. ...

5 months ago
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RE: EG4 14.3kWh indoor wall mount battery BMS comms issues - resulting in blackouts, power blips, and charging restarts

@natwall1 I would recommend updating the firmware! Most of the time the firmware update resolves this issue, other than that the settings look good an...

5 months ago
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RE: Field Impact Notice- 48V Batteries

@crwsUnderstood! There was an issue with the Monitoring site reporting the wrong information. However, that only effected the RS485 firmware.

5 months ago
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RE: Can EG4 provide feedback about flickering on the 18Kpv?

@bobandroslyn Any warnings or errors? I recommend double checking your settings, make sure everything is configured correctly, for example AC charge, ...

5 months ago
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RE: Field Impact Notice- 48V Batteries

@crwsYes, it is recommended to update both firmwares on each battery, so all the batteries are operating on the same firmware are up to date.

5 months ago
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RE: XP12000 start up procedure after dead battery

@cnmmikeYou can change the start to 100 and the end to 255, this will allow the inverter to use AC coupled system all the time. This should help with ...

5 months ago
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RE: RS485 Firmware Z02T11 (12/30/2025)

@powerup Again we apologize for the inconvenience! Thank you for sharing! We will look into this, but other than that, if you run into any other issue...

5 months ago
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RE: New to EG4

@mtjag Yes, you would need to set the Charge start Voltage setting. Once the battery goes lower that the set parameter, the generator will begin to ...

5 months ago
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RE: XP12000 start up procedure after dead battery

@cnmmike What are the parameters that you have set up for AC Couple?

5 months ago
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