10.10.10.1 only works with dongles that start with the letters BA. Are all the lights on or are any of them blinking?

@nickThe 16-kWh battery is preferred as the master battery; however, if that isn’t possible, it can be added to the existing 14.3 kWh batteries withou...

@jarzzWelcome to the Forum!I’m not aware of any option to add a delay. However, when the grid goes down, you can enable Off-Grid Mode and configure th...

@gigadudeAre you getting any error or warning on the inverter?Do you have the inverter online? If so, can you share the inverter serial number so I ca...

@ep357Are you getting any errors or warnings?Can you share a video of this happening?

@dtbaker61 Our team is working on a solution for this. We will let you know when this has been resolved. Thank you for your patience and understanding...

@jxnhrprI can’t recommend anything other than solar panels, as the MPPT inputs were specifically designed for that purpose.

@mtjagDo you have the 2 wire Start/Stop installed?I'm just trying to gather all the information.

If the batteries get bricked, most likely the wrong firmware was installed. There is a small issue with the data not showing properly, but it will not...

@rick151You can try setting the inverter to Battery Type: Lithium and Lithium Type: 2 (Pylon Protocol)

@sgazulaCan you share a screenshot of what you see?Are you using a computer?Everything is working normal and there should be no issues.

@jxnhrpr As long as the inverter has at least one power source, the firmware will install. However, if PV is not connected to the inverter, the MPPT p...

@mtjag Do you know what the voltage was on the batteries when the inverter shut down?

@cgrecoWe would need to know exactly what loads were on, to figure out if it was truly pulling 12kW to the load.

I can definitely pass this along to our team as a feature request. I haven't heard of this being something that will be integrated into the app in the...