The reason it’s not stopping the discharge is that the system is configured to use the battery before the grid. To change this, you can enable- Batter...

@diver-dave EG4 batteries are capable of communicating with other inverters, which is probably why that question was asked. I don’t recall the specifi...

Those settings look correct. Are you able to share screenshots of the old setting pages so I can look at all the settings? Or you can also share your ...

Can you share a picture of the Dongle Connect Params? I can send you a replacement if need. I just want to confirm that the issue is with the dongle.

If you have the settings correct, it should use batteries. Make sure you have Power Backup-Enabled and make sure that Battery Backup mode is disabled.

Any documentation that we have on this battery is on our website. If you don't find the correct document that you need, you can reach our compliance t...

Are you able to post a screenshot of your current settings so I can try to identity what could be causing the issue?

You are correct. This is not currently possible, as they only have end user accounts, and not installer accounts. Thank you for your feedback; I’ll sh...

@thomaspugmail-com Not at the moment, but as soon as we do, it will be posted on our website. I know that the LCD V18 firmware adds the Gridboss optio...

I understand and I'm happy to help! (We do have a guide that explains the website.)EG4-Monitor-Center-Overview.pdfI just need either your inverter's s...

I'm glad you were able to figure it out and I apologize for any confusion or inconvenience this may have caused. Thank you for the feedback. I’ll pass...

Since the 6000XP is an off-grid inverter, it primarily depends on PV and battery sources to power loads. However, you can configure the settings to al...

As you mentioned, this configuration is not recommended as these batteries were not made to work together in series. To ensure system stability and av...

Do the batteries have 4 DIP switches? I've attached a document that shows how to tell the difference between the 6-DIP and the 4-DIP switch batteries....

Understood!If you provide your station name or serial number, I can update the LCD firmware remotely on my end.