EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: May 20, 2026 8:24 pm
Topics: 43 / Replies: 1071
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RE: Adding batteries to EG4 recommended wiring diagram

If you're not going to have the inverter's next to each other, this should work.

5 months ago
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RE: 6000xp error 18

Can you share your inverter's serial number so I can look at the error message and look for what has caused this to happen?Was the code 18 a warning o...

5 months ago
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RE: Grid Boss Powers Electrical Panels

@bobcThis depends on how you have the Gridboss set up. This is an example of how it would operate if you were selling back to grid.

5 months ago
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RE: Monitor app not updating telemetry

@jiggawattyCould you provide screen shots of what you are seeing so we can share with our team to find a solution for this?

5 months ago
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RE: EG4_ceaa-0508

@eareyes20 Could you provide your inverter's serial number? I can attempt to roll back the firmware to 0507 and see if that fixes the issue.

5 months ago
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwh End users don't have access to these settings. However, if there is anything else I can provide for you, please let me know.

5 months ago
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RE: Flexboss and 2 EG4 Batteries

@fsbma1 What was the voltage?Do you usually charge your batteries to 100% and discharge to 20%?

5 months ago
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RE: Monitoring Portal expected behavior?

@kimnach Once the system is online and the settings are configured, they will remain saved and operate as intended.

5 months ago
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwhI believe this is the setting picture you need. This setting is not available for the end user.

5 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@dtbaker61 You’ll need to download the firmware through the app and keep the app open the entire time. Once you’re at the location, connect to the i...

5 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@jxnhrpr I agree with you and thank you for your feedback! and I will share this with our team.

5 months ago
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RE: Enabling SMART LOAD causes issues

@g0380 I wasn’t able to find any information on transformers being used with our inverters. Since this configuration hasn’t been tested, I don't have ...

5 months ago
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RE: Busbar PCS

@mattcrumYou shouldn't have to update the firmware. You should be able to see it under the CT Power Offset(W).

5 months ago
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RE: Need a solution for mobile app notifications

@jjfalardeauThank you for bringing this to our attention. I’ll share these details with our team so we can further investigate and work toward a resol...

5 months ago
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RE: New 6000XP Firimware-1C1212

@ray74This behavior is not normal. Which batteries are you using with your system?How do you have the batteries connected?Do you have the batteries co...

5 months ago
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