Which EG4 app are you using the new EG4 connect app or the EG4 monitor app?I can definitely pass this along to our team. Do you get the same error whe...

@cshurtz If you run into any other issues, please let me know!

@fkitzmann I can definitely share with the team so we can get this issue resolved. In the meantime, would you like for me to send a replacement dongle...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

We apologize for the delay. A new firmware has been released for both indoor and outdoor WallMount Batteries that resolves the display error on the EG...

@johnaand Understood! I wasn’t able to review any data because your inverter doesn’t appear to be connected to the internet. Based on what you describ...

@fkitzmann Can you please share a video of what you are seeing?You should be able to hold the button for 5 seconds to switch between Wi-Fi and Etherne...

@cnmmike Once the battery reaches the Discharge Cut-off voltage/percentage, the inverter stops actively discharging the battery and goes into standb...

@rpeatfieldFrom the way you described it, it sounds like the generator would only power the backup loads.

@harrisranch You will need to change the time is 3 different places. Configuration > Station > Edit > Set correct Time zone Config...

@powelljn50 Thank you for the feedback. I’ll be sure to share this with our team. The FlexBoss is designed to be installed alongside the GridBoss, tho...